Toolbox

Every tool from the
CX+ Way of Working.

Templates, guides, trainings and checklists from all five CX+ phases — sourced directly from the CX+ methodology library. Your first 3 downloads are free per email address. After that, it's €55 per item — or save with a package below.

Templates
▣ Templates
Phase 1 · Exploration

Assumption Map

Why — Surface untested assumptions before they become expensive mistakes.
How — Plot assumptions by importance and evidence, then prioritise testing.
What — A 2x2 canvas mapping risk versus certainty.
€55
▣ Templates
Phase 1 · Exploration

Backlog

Why — Keep every idea, task and insight visible and prioritised.
How — Log items, tag by phase, and rank by value and effort.
What — A running list template for managing scope and priorities.
€55
▣ Templates
Phase 1 · Exploration

Ballpark Figures

Why — Get a fast, directional sense of costs and returns.
How — Estimate investment, revenue and timeline ranges early, without over-engineering.
What — A rough-order-of-magnitude business estimate sheet.
€55
▣ Templates
Phase 1 · Exploration

Ecosystem Trends

Why — Understand the outside forces shaping your customer's world.
How — Scan market, technology, regulatory and social trends around the problem.
What — A structured trend-scanning canvas.
€55
▣ Templates
Phase 1 · Exploration

Golden Circle

Why — Align a team around a shared sense of purpose.
How — Define Why, How and What before jumping to solutions.
What — A purpose-first strategy canvas.
€55
▣ Templates
Phase 1 · Exploration

Project Scoping

Why — Set clear boundaries before work begins.
How — Define objectives, deliverables, constraints and stakeholders upfront.
What — A one-page project scope template.
€55
▣ Templates
Phase 1 · Exploration

Stakeholder

Why — Know who to involve, inform and win over.
How — Map stakeholders by influence and interest.
What — A stakeholder mapping grid.
€55
▣ Templates
Phase 1 · Exploration

Teammember Goal

Why — Connect individual contributions to team outcomes.
How — Set personal goals tied to the phase's objectives.
What — An individual goal-setting worksheet.
€55
▣ Templates
Phase 1 · Exploration

Vision

Why — Give the team a compelling destination to work toward.
How — Articulate the future state in a few sharp statements.
What — A one-page vision statement template.
€55
▣ Templates
Phase 2 · Problem

Assumption Map

Why — Surface untested assumptions before they become expensive mistakes.
How — Plot assumptions by importance and evidence, then prioritise testing.
What — A 2x2 canvas mapping risk versus certainty.
€55
▣ Templates
Phase 2 · Problem

Customer Journey Map (as-is)

Why — See the current experience through the customer's eyes.
How — Map steps, emotions and pain points across today's journey.
What — An as-is journey mapping canvas.
€55
▣ Templates
Phase 2 · Problem

Customer Journey Map (to-be)

Why — Design the improved experience you're aiming for.
How — Map the desired future journey step by step.
What — A to-be journey mapping canvas.
€55
▣ Templates
Phase 2 · Problem

Ecosystem Trends

Why — Understand the outside forces shaping your customer's world.
How — Scan market, technology, regulatory and social trends around the problem.
What — A structured trend-scanning canvas.
€55
▣ Templates
Phase 2 · Problem

Empathy Map

Why — Build shared understanding of what customers think, feel, say and do.
How — Fill four quadrants from real research, not assumptions.
What — A classic empathy mapping canvas.
€55
▣ Templates
Phase 2 · Problem

Explorative Interview

Why — Gather rich, unbiased qualitative insight.
How — Use open, non-leading questions to explore customer context.
What — A discussion guide for exploratory interviews.
€55
▣ Templates
Phase 2 · Problem

Persona

Why — Keep the team focused on real customer needs.
How — Synthesise research into a representative customer archetype.
What — A persona profile template.
€55
▣ Templates
Phase 2 · Problem

Research Insights

Why — Turn raw research into decisions the team can act on.
How — Cluster findings and extract clear, actionable insights.
What — An insight synthesis canvas.
€55
▣ Templates
Phase 2 · Problem

Service Blueprint Map (as-is)

Why — Reveal what happens behind the scenes today.
How — Map front-stage and back-stage actions supporting the current journey.
What — An as-is service blueprint canvas.
€55
▣ Templates
Phase 2 · Problem

Service Blueprint Map (to-be)

Why — Design the operations behind an improved experience.
How — Map the future front and back-stage process.
What — A to-be service blueprint canvas.
€55
▣ Templates
Phase 3 · Solution

Assumption Map

Why — Surface untested assumptions before they become expensive mistakes.
How — Plot assumptions by importance and evidence, then prioritise testing.
What — A 2x2 canvas mapping risk versus certainty.
€55
▣ Templates
Phase 3 · Solution

Concept Test

Why — Validate a concept with real users before building.
How — Present the concept and capture structured feedback.
What — A concept-testing script and scorecard.
€55
▣ Templates
Phase 3 · Solution

Creative Ideation

Why — Generate a wide range of solution ideas fast.
How — Run structured brainstorming techniques against the defined problem.
What — An ideation session canvas.
€55
▣ Templates
Phase 3 · Solution

Experiment Loop

Why — Learn systematically instead of guessing.
How — Cycle through build-measure-learn steps for each assumption.
What — An experiment loop tracking canvas.
€55
▣ Templates
Phase 3 · Solution

Experiment

Why — Test one assumption cheaply before committing resources.
How — Define hypothesis, method, success criteria and result.
What — A single-experiment design sheet.
€55
▣ Templates
Phase 3 · Solution

Hypothesis

Why — Turn assumptions into testable statements.
How — Frame each assumption as an if-then hypothesis.
What — A hypothesis-writing worksheet.
€55
▣ Templates
Phase 3 · Solution

Idea Ranking canvas

Why — Choose which ideas deserve further investment.
How — Score ideas against impact and feasibility criteria.
What — A prioritisation matrix for ideas.
€55
▣ Templates
Phase 3 · Solution

Research Insights

Why — Turn raw research into decisions the team can act on.
How — Cluster findings and extract clear, actionable insights.
What — An insight synthesis canvas.
€55
▣ Templates
Phase 3 · Solution

Value Proposition

Why — Make sure the solution actually solves a real problem.
How — Match customer pains and gains to product features.
What — A value proposition canvas.
€55
▣ Templates
Phase 4 · PoC

Ballpark Figures

Why — Get a fast, directional sense of costs and returns.
How — Estimate investment, revenue and timeline ranges early, without over-engineering.
What — A rough-order-of-magnitude business estimate sheet.
€55
▣ Templates
Phase 4 · PoC

Business Model

Why — See how the idea creates and captures value.
How — Map key partners, activities, channels, revenue and cost.
What — A business model canvas.
€55
▣ Templates
Phase 4 · PoC

Businesscase

Why — Justify investment with a clear cost-benefit story.
How — Combine costs, benefits, risk and timeline into one narrative.
What — A business case document template.
€55
▣ Templates
Phase 4 · PoC

Competition matrix

Why — Understand where you win or lose versus alternatives.
How — Compare offerings across the criteria customers actually care about.
What — A competitive comparison grid.
€55
▣ Templates
Phase 4 · PoC

Golden Circle

Why — Align a team around a shared sense of purpose.
How — Define Why, How and What before jumping to solutions.
What — A purpose-first strategy canvas.
€55
▣ Templates
Phase 4 · PoC

IT Requirements

Why — Avoid technical surprises later in delivery.
How — Capture functional and non-functional requirements early.
What — An IT requirements checklist template.
€55
▣ Templates
Phase 4 · PoC

Lean

Why — Move from idea to build with minimal waste.
How — Apply lean startup principles to scope the smallest viable step.
What — A lean canvas variant.
€55
▣ Templates
Phase 4 · PoC

Pitch

Why — Get buy-in from decision-makers in minutes, not hours.
How — Structure the story, problem, solution and ask concisely.
What — A pitch deck template.
€55
▣ Templates
Phase 4 · PoC

Stakeholder

Why — Know who to involve, inform and win over.
How — Map stakeholders by influence and interest.
What — A stakeholder mapping grid.
€55
▣ Templates
Phase 5 · MVP

Businesscase

Why — Justify investment with a clear cost-benefit story.
How — Combine costs, benefits, risk and timeline into one narrative.
What — A business case document template.
€55
▣ Templates
Phase 5 · MVP

Growth Hacking

Why — Find fast, low-cost ways to drive adoption.
How — Test rapid growth experiments across acquisition channels.
What — A growth experiment canvas.
€55
▣ Templates
Phase 5 · MVP

Implementatie Plan

Why — Turn a validated MVP into a real rollout.
How — Sequence workstreams, owners and milestones for go-live.
What — An implementation planning template.
€55
▣ Templates
Phase 5 · MVP

Metrics

Why — Know if the solution is actually working.
How — Define the few metrics that truly indicate success.
What — A metrics definition sheet.
€55
▣ Templates
Phase 5 · MVP

Pitch

Why — Get buy-in from decision-makers in minutes, not hours.
How — Structure the story, problem, solution and ask concisely.
What — A pitch deck template.
€55
▣ Templates
Phase 5 · MVP

Usability test

Why — Catch usability issues before customers do.
How — Script realistic tasks and observe real users completing them.
What — A usability test script and scorecard.
€55
Trainings
▶ Trainings
Phase 1 · Exploration

Training – Phase 1 Exploration

Why — Get your team fluent in running this phase the CX+ way.
How — Live-style walkthrough of every tool in this phase, with practical exercises.
What — Full training deck and facilitator notes for Phase 1.
€55
▶ Trainings
Phase 2 · Problem

Training – Phase 2 Problem

Why — Get your team fluent in running this phase the CX+ way.
How — Live-style walkthrough of every tool in this phase, with practical exercises.
What — Full training deck and facilitator notes for Phase 2.
€55
▶ Trainings
Phase 3 · Solution

Training – Phase 3 Solution

Why — Get your team fluent in running this phase the CX+ way.
How — Live-style walkthrough of every tool in this phase, with practical exercises.
What — Full training deck and facilitator notes for Phase 3.
€55
▶ Trainings
Phase 4 · PoC

Training – Phase 4 PoC

Why — Get your team fluent in running this phase the CX+ way.
How — Live-style walkthrough of every tool in this phase, with practical exercises.
What — Full training deck and facilitator notes for Phase 4.
€55
▶ Trainings
Phase 5 · MVP

Training – Phase 5 MVP

Why — Get your team fluent in running this phase the CX+ way.
How — Live-style walkthrough of every tool in this phase, with practical exercises.
What — Full training deck and facilitator notes for Phase 5.
€55
Guides
★ Guides
Phase 1 · Exploration

Phase Guide – Exploration

Why — Understand what this phase delivers and why it matters.
How — Read the end-to-end walkthrough of goals, inputs and outputs.
What — A concise phase overview guide.
€55
★ Guides
Phase 1 · Exploration

Sub-Phase Guides – Exploration

Why — Get step-by-step direction inside each part of the phase.
How — Follow the detailed instructions for every sub-step and tool.
What — A detailed sub-phase instruction set.
€55
★ Guides
Phase 2 · Problem

Phase Guide – Problem

Why — Understand what this phase delivers and why it matters.
How — Read the end-to-end walkthrough of goals, inputs and outputs.
What — A concise phase overview guide.
€55
★ Guides
Phase 2 · Problem

Sub-Phase Guides – Problem

Why — Get step-by-step direction inside each part of the phase.
How — Follow the detailed instructions for every sub-step and tool.
What — A detailed sub-phase instruction set.
€55
★ Guides
Phase 3 · Solution

Phase Guide – Solution

Why — Understand what this phase delivers and why it matters.
How — Read the end-to-end walkthrough of goals, inputs and outputs.
What — A concise phase overview guide.
€55
★ Guides
Phase 3 · Solution

Sub-Phase Guides – Solution

Why — Get step-by-step direction inside each part of the phase.
How — Follow the detailed instructions for every sub-step and tool.
What — A detailed sub-phase instruction set.
€55
★ Guides
Phase 4 · PoC

Phase Guide – PoC

Why — Understand what this phase delivers and why it matters.
How — Read the end-to-end walkthrough of goals, inputs and outputs.
What — A concise phase overview guide.
€55
★ Guides
Phase 4 · PoC

Sub-Phase Guides – PoC

Why — Get step-by-step direction inside each part of the phase.
How — Follow the detailed instructions for every sub-step and tool.
What — A detailed sub-phase instruction set.
€55
★ Guides
Phase 5 · MVP

Phase Guide – MVP

Why — Understand what this phase delivers and why it matters.
How — Read the end-to-end walkthrough of goals, inputs and outputs.
What — A concise phase overview guide.
€55
★ Guides
Phase 5 · MVP

Sub-Phase Guides – MVP

Why — Get step-by-step direction inside each part of the phase.
How — Follow the detailed instructions for every sub-step and tool.
What — A detailed sub-phase instruction set.
€55
Checklists
✓ Checklists
Phase 2 · Problem

Checklist – Problem Phase

Why — Make sure nothing critical gets missed before moving on.
How — Tick off every required deliverable and quality gate.
What — A pass/fail phase-completion checklist.
€55
✓ Checklists
Phase 3 · Solution

Checklist – Solution Phase

Why — Make sure nothing critical gets missed before moving on.
How — Tick off every required deliverable and quality gate.
What — A pass/fail phase-completion checklist.
€55
✓ Checklists
Phase 4 · PoC

Checklist – PoC Phase

Why — Make sure nothing critical gets missed before moving on.
How — Tick off every required deliverable and quality gate.
What — A pass/fail phase-completion checklist.
€55
✓ Checklists
Phase 5 · MVP

Checklist – MVP Phase

Why — Make sure nothing critical gets missed before moving on.
How — Tick off every required deliverable and quality gate.
What — A pass/fail phase-completion checklist.
€55
Packages

Save with a bundle.

Everything

Full CX+ Way of Working

All 43 templates, all guides, all trainings, all checklists, and the CX+ Miro board — the complete 5-phase methodology in one package.

€5.000
Per Phase

Single Phase Bundle

Every template, guide, training and checklist for one phase of your choice.

€1.000
Quality Gates

Checklists Only

All 4 phase-completion checklists (Problem, Solution, PoC, MVP) in one bundle.

€300