Academy

Get certified
in CX+.

Three accredited certification levels. From practitioner to master. Online, in-person, and enterprise formats available.

1.240+
People trained
3
Certification levels
94%
Would recommend
800+
Certified practitioners
Level 1

CX Foundation.

Foundation level. Master the core methodology, canvas, and validation loop.

⏱ 1 day€ 895
✓ CX+ Canvas
✓ Journey Map Template
✓ Hypothesis Board
✓ Test Protocol
✓ Foundation Certificate
Enrol Now →
Level 2

CX Practitioner.

Advanced. Run full CX+ sprints, lead teams, and manage transformation projects.

⏱ 4 days€ 3.495
✓ All Level 1 content
✓ Sprint facilitation
✓ Stakeholder management
✓ Measurement frameworks
✓ Practitioner Certificate
Enrol Now →
Level 3

CX Coach.

Expert level. Design CX+ operating models, train others, become a licensed partner.

⏱ 5 days€ 5.595
✓ All Level 2 content
✓ Operating model design
✓ Train-the-trainer module
✓ Partner license eligibility
✓ Coach Certificate
Enrol Now →

Enterprise Training.

We train teams of 10–100+ at your location. Custom formats, white-label materials, and integration with your internal processes.

Contact us for enterprise pricing →
Practitioners Say

What graduates say
about the training.

★★★★★

"De Level 1 training was direct toepasbaar — binnen twee weken gebruikten we de Canvas al bij een klant."

Femke Bakker
CX Foundation · Level 1 graduate
★★★★★

"Level 2 gaf me de tools om een heel sprintteam te leiden. De facilitatie-oefeningen waren goud waard."

Daan Willems
Product Lead · Level 2 graduate
★★★★★

"Als Coach heb ik nu mijn eigen team gecertificeerd. De train-the-trainer module is uitstekend opgezet."

Naomi Visser
CX Lead · Level 3 graduate